1.Pertama :
- MENDAPATKAN SERIAL NUMBER
2.Kedua :
- MENGHUBUNGI LOGITECH
sebelum itu liat dulu pertanyaan apa saja yang sering di gunakan ?
Pertanyaan: Does Logitech Bill?
Yg DiTanyakan: No. I've ordered well over five products to my address without any repercussions.
Pertanyaan: What Do I Do If Logitech Makes Me Download A Software?
Yg DiTanyakan: To my knowledge this usually happens with wireless/bluetooth products. Just tell them that the device isn't being picked up by the software.
Pertanyaan: What If I Can't Find A Serial?
Nach untuk memulai Live Chat sebaiknya lu pake bahasa english ? Why ya yalah -_- lu pake indo mana ngerti o.O
Copelia Coral A : Hello! Thank you for reaching out to Logitech Support. I will be with you in a moment.
Copelia Coral A : Hi. I understand that you are having issues with a G502.
Copelia Coral A : Have you tried to fix the issue? If so, what have you tried?
Me : Hello, I've tried plugging the mouse into many different ports a different PC and my wife's MacBook.
Me: That's all
Copelia Coral A : Does it light up?
Me : No
Me : It doesn't even show up in device manager
Copelia Coral A : Alright
Copelia Coral A : When and where did you purchase the unit?
Me : Off of Amazon
Me : and about four months ago
Copelia Coral A : It might be an internal battery issue that we cannot troubleshoot from here, we can offer a replacement
Copelia Coral A : If you want to proceed, we will need the serial number on the unit itself, shipping information and phone number
Me : 1612LZ04DMC9
Copelia Coral A : Thanks
Copelia Coral A : Last but not least, please provide us with your shipping
Copelia Coral A : address and phone number.
Me : Phone Number: XXX-XXX-XXX
Me : XXXXXX
Me : XXXXX
Me : XXXXX
Copelia Coral A : Thanks
Copelia Coral A : Give me one moment to place the order
Me : Thank you aswell
Copelia Coral A : Alright.
Copelia Coral A : We will send you a confirmation email once the replacement unit is ready to ship out.
Copelia Coral A : It normally takes from 24 to 48 business hours
Me : Ok thank you very much
Me : Have a good one
Copelia Coral A : No problem Steven
Copelia Coral A : You too
Copelia Coral A : Bye for now
Itu kata" Live chat bisa di ganti , tentukan dengan UseYourBrain & selamat mencoba :) jika lu puyeng tujuh puluh join my grub bisa juga join my team :v : Hmei7 Wes HEre!!!
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